Express Scripts, the Evernorth Health Services pharmacy benefit services business that administers prescription drug benefits for Teacher Retirement System of Texas (TRS) health plans, is updating its brand to reflect its ongoing evolution under the Evernorth name.
This brand evolution is part of Evernorth’s commitment to creating a more simplified experience for members. Brand changes will occur on a rolling basis and will take time to fully implement. Express Scripts has committed to making this a simple, seamless transition. While the logo and visual identity are being refreshed, your pharmacy benefits remain the same — there are no changes to your coverage, copays or pharmacy access.
Frequently Asked Questions (FAQ)
Will this change affect my prescriptions?
No. Your benefits, copays and pharmacy network will remain the same.
Do I need a new ID card?
No. Your current card is still valid. Logo changes will only apply for new members or those who need a replacement card.
Will my pharmacy coverage change?
No. Your coverage, including benefits, copays and pharmacy network will not change due to brand updates.
Is the Express Scripts name going away?
No. Express Scripts will continue to be part of your pharmacy experience.
Will the Express Scripts app still work?
Yes. The app will continue to work as usual, with updated visuals.
Who manages my pharmacy benefits?
Express Scripts continues to manage your pharmacy benefits as part of Evernorth Health Services.
Where can I get help?
TRS members can contact Express Scripts 24/7:
- TRS-ActiveCare: 1.844.367.6108
- TRS-Care Standard: 1.855.778.1459
- TRS-Care Medicare Rx: 1.844.863.5324