AI at TRS

The Teacher Retirement System of Texas (TRS) uses artificial intelligence (AI) in transparent, carefully governed ways to support our work and improve services to members while keeping member information safe. Human judgment, accountability and oversight always remain in place.

As part of our ongoing commitment to transparency, TRS will regularly update this page with information on how AI is being leveraged intentionally and thoughtfully. To stay informed, you can also sign up for email updates on this topic.

Vetted and approved AI tools currently in use at TRS are helping us:

• Summarize and distill information and documents for clarity and consistency
• Respond more efficiently to general member questions
• Detect unusual online activity and potential bad actors faster
• Save time on simple tasks so staff can focus on more complex work that supports the TRS mission  

AI at TRS does not:

• Make decisions on investments, benefits, eligibility, or payments
• Give automated advice to members
• Act independently on member accounts

Protecting your information is essential at TRS. We ensure that:

• AI use complies with applicable laws, rules, guidelines, and TRS policies and procedures
• Governance and oversight are strong. All AI use is reviewed and approved before use.
• Security and privacy controls are enforced. AI tools must meet strict data-protection and cybersecurity standards.
• Humans review all outputs. Employees remain responsible for accuracy and outcomes.
• Continuous monitoring reduces risk. AI use is monitored to prevent misuse. 

TRS will continue to:

• Use AI in compliance with applicable laws, rules, guidelines, and TRS policies and procedures
• Use AI only when it is secure, appropriate and beneficial
• Expand AI use carefully and only after proven results
• Keep humans accountable for all decisions
• Share updates as technologies evolve