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Holiday Closure Notice

TRS is closed Friday, April 3, for the Easter holiday. Normal operations resume on Monday, April 6. You can find 24/7 resources on the MyTRS member portal.

Consumer Concerns

​​​​​​​​​​​​​Complaints about 403(b) companies or products should be referred to the Texas Departm​ent of Insurance or the State Securities Board.

To inquire or file a complaint about an insurance agent or company offering an annuity contract, contact the Consumer Protection Division of the Texas Department of Insurance at:​

To inquire or file a complaint about a person or company ​​​offering a qualified investment product other than an annuity contract, or if you have information indicating that a firm or ​individual engaged in fraud in connection with the sale of securities, you may submit an official complaint form to:

ATTN: Complaint ProcessingTexas State Securities Board208 E. 10th Street, Suite 610Austin, Texas 78701-2407

​Website: State Securities Board - Filing a Complaint

Complaint Form: State Securities Board - Investor Complaint Form (pdf)

The Consumer Protection Division of the Texas Attorney General's Office can be reached at 1-800-621-0508.

Website: Texas Attorney General - Consumer Protection