Health is personal. So is the choice about which health plan to offer. When making this decision, there are so many different factors to consider, it may feel overwhelming.

Leverage these resources to help you make your decision:

TRS-ActiveCare Benefit Details

While cost is always top of mind, the benefits of the plan are important too! See the benefits, tools, and wellness programs you and your employees will have access to.

TRS-ActiveCare Participant Website

What to Ask

When evaluating your health care options, it's important to ask the right questions. Use this list to help guide your conversations with brokers - including us!

Questions for Brokers

TRS-ActiveCare Financials

Every year, TRS publishes a health benefits report. This report has the TRS-ActiveCare fund balance, projections, expenditures, and other important details. If you're looking to take a deep dive into how we spend your money, this is the document to look through.

2022 TRS Health Benefits Report

Personal Health Guides vs Concierges

Many plans promote a "concierge service." With TRS-ActiveCare, you get Personal Health Guides (PHGs) who are 24/7 customer service representatives that do everything from schedule appointments to answer billing questions - all at no additional cost or necessity.

Some health plans use the concept of reference-based pricing by limiting benefit coverage to a very limited selection of facilities and hospitals, which is why they require concierges. It's hard to tell whether quality and member access are considered.

With TRS-ActiveCare, we remove the red tape so you can access services when you need them.

PHG vs Concierges

Learn About District Ambassadors

District Ambassadors (DAs) are your customized district support. These are professionals who live and breathe TRS-ActiveCare - and the same Texas air as you. Each lives in or near the area they serve. There are two types of DAs:

  • Medical DAs from Blue Cross and Blue Shield of Texas
  • Rx DAs from Express Scripts

Both types provide custom support through district data insight, cost-savings suggestions, wellness presentations, and direct connections to TRS-ActiveCare leadership.


District Ambassador Program